If you have lost your a licence key or invoice from the 22nd of September 2014 onwards, please login to your account to retrieve the details. If you have lost your account password, then simply request a new password via the form.If you purchased a licence before the 22nd of September 2014, then please contact firstname.lastname@example.org with your username or e-mail you used to pay for the premium version.
Absolutely! If you are not completely satisfied with the SEO Spider you purchased from this website, you can get a full refund if you contact us within 14 days of purchasing the software. To obtain a refund, please follow the procedure below.Contact us via email@example.com or support and provide the following information: Your contact information (last name, first name and email address).Your order number.Your reason for refund! If there's an issue, we can generally help.For downloaded items, please provide proof that the software has been uninstalled from all your computers and will never be installed or used any more (screenshots will suffice).If you have purchased your item by credit card the refund is re-credited to the account associated with the credit card used for the order.
java.lang.RuntimeException: Exception in Application init method at com.sun.javafx.application.LauncherImpl.launchApplication1(LauncherImpl.java:895) at com.sun.javafx.application.LauncherImpl.lambda$launchApplication$2(LauncherImpl.java:195) at java.base/java.lang.Thread.run(Unknown Source)Caused by: java.lang.ExceptionInInitializerError at seo.spider.serps.SERPHelpers.init(SERPHelpers.java:79) at seo.spider.serps.SERPHelpers.(SERPHelpers.java:61) at seo.spider.serps.SERPItemFactory.createGoogleDesktopSERPItem(SERPItemFactory.java:54) at seo.spider.config.SpiderFilterWatermarkConfig.(SpiderFilterWatermarkConfig.java:63) at seo.spider.config.SpiderConfigPersistableState.(SpiderConfigPersistableState.java:30) at seo.spider.config.AbstractSpiderConfig.(AbstractSpiderConfig.java:21) at seo.spider.config.DiffDivertSpiderConfig.(DiffDivertSpiderConfig.java:25) at seo.spider.results.SpiderResults.(SpiderResults.java:59) at uk.co.screamingfrog.seospider.StartupCheckers.performAll(StartupCheckers.java:46) at uk.co.screamingfrog.seospider.SeoSpider.createContext(SeoSpider.java:83) at uk.co.screamingfrog.seospider.ui.SeoSpiderUi.init(SeoSpiderUi.java:146) at com.sun.javafx.application.LauncherImpl.launchApplication1(LauncherImpl.java:824) ... 2 moreCaused by: java.lang.IllegalArgumentException: 1009298 incompatible with Text-specific LCD contrast key at java.desktop/java.awt.RenderingHints.put(Unknown Source) at java.desktop/sun.awt.windows.WDesktopProperties.getDesktopAAHints(Unknown Source) at java.desktop/sun.awt.windows.WToolkit.getDesktopAAHints(Unknown Source) at java.desktop/sun.awt.SunToolkit.getDesktopFontHints(Unknown Source) at java.desktop/sun.awt.windows.WDesktopProperties.getProperties(Unknown Source) at java.desktop/sun.awt.windows.WToolkit.lazilyInitWProps(Unknown Source) at java.desktop/sun.awt.windows.WToolkit.lazilyLoadDesktopProperty(Unknown Source) at java.desktop/java.awt.Toolkit.getDesktopProperty(Unknown Source) at java.desktop/javax.swing.UIManager.(Unknown Source)
We welcome feedback, feature requests and suggestions to improve the SEO Spider. The tool has been built on feedback from the awesome SEO community.Please just follow the steps on the support page to submit feedback. Alternatively, just e-mail support[at]screamingfrog.co.uk with your feedback. (Replacing the [at] with @).